Putting an organisation’s Business Continuity Plan into effect in order to continue delivery of key products or services.
Processes undertaken by an organisation that produces or supports one or more products or services (e.g. accounts, call centre, distribution, etc)
A formal notification that an Incident has occurred which may develop into a Plan Activation.
A site held in readiness for use during and after an Incident to maintain the continuity of an organisation’s critical activities. The Alternative Premises may be a second office, a team member’s home, a virtual office or a hotel room
The designated locations at which employees, visitors and contractors assemble if evacuated from the building
There are 3 types of asset physical assets (e.g. buildings and equipment); financial assets (e.g. currency, bank deposits and shares) and non tangible assets (e.g. goodwill and reputation)
A log of all property (e.g. buildings and equipment) including any registered numbers displayed on equipment. The asset register will be required at the time of a damage assessment to help rebuild the office environment following an Incident. The asset register must be regularly maintained with a copy stored securely off-site, or on a data backup facility
Roles and tasks must be assigned to each Incident Support Team member and their deputies
A person in control of a specific task or tasks within the Business Continuity Plan?
Alternative Premises, technology, people and information available for use at the time of and after an Incident enabling the recovery of critical activities in the pre-agreed timescales
Providing staff with Business Continuity knowledge so that at the time of and after an incident they will respond effectively in order to protect the business asset and maintain the continuity of an organisation’s critical activities