F to K


Fallback:

Another term for alternative e.g. a fallback facility is another site/building that can be used when the original is unusable or unavailable

Frequency:

A timeframe (at least quarterly) for reviewing and making changes to the Business Continuity Plan and associated documents and rehearsing the plan

4R"s

R1 Readiness

R2 Response

R3 Recovery

R4 Rehearsal


Grab Bag:

A bag containing useful items and key documents for use at the time of building evacuation. Please record accurate details of your Grab Bag"s precise location in order that it can be easily retrieved in the event of an Incident. A nominated person must collect the Grab Bag prior to evacuation.

Governance:

The system by which the Directors and Officers of an organisation are required to carry out and discharge their legal, moral and regulatory accountabilities and responsibilities

Hazard:

A source of potential harm or a situation with a potential to cause loss (either physical or financial)

Health and Safety:

The process by which the well being of employees, visitors and contractors is safeguarded. Plans and planning must be cognisant of Health and Safety statutory and regulatory requirements and legislation (www.hse.gov.uk)

Impact:

The potential level of impact and effect of an Incident on an organisation (The level of impact and effect is usually relative to the size of the organisation and its level of resilience). Impact can also be described as the evaluated consequence of a particular outcome

Incident:

A situation that might be, or could lead to, a business disruption

Incident Management:

The process by which an organisation responds to and controls an Incident using rehearsed response procedures

Incident Response:

The initial response to any Incident and is focused upon protecting human life and the organisation"s assets.

Incident Management Team:

Key staff with a defined number of roles and responsibilities, regularly exercised and rehearsed providing an organisation with the effective means to respond to an Incident by activating their Business Continuity Plan

Insurance:

A contract to finance the cost of risk and disruption. Should a named risk or disruptive event occur, the insurer will pay the insured the pre-agreed amount

IT / Information Technology:

Computer based systems that combine the study, design, development, implementation, support and management of electronic information.

IT Provider:

A business partner / supplier providing operational support under a service level agreement for hardware (servers, PC's, etc) and software applications

Key Customer:

A principal stakeholder or business partner who, by agreement, receives products and services from your Organisation

Key Supplier:

A principal stakeholder or business partner who, by agreement, supplies products and services to your Organisation

Key Staff:

Members of an organisation who are essential to it's successful running. The Incident Management Team will be made up of selected Key staff who have the experience and knowledge to be able to recover the business following an Incident